Frequently Asked Questions

A Dental Discount Plan is an alternative to insurance that fits many people’s lifestyles.  For a small monthly membership fee, members receive a 20-70% discount on most dental procedures at participating providers.  Members pay providers directly at the time of service. Note: dental discount plans are not insurance.

A Dental Discount Plan is a membership based service with a small monthly fee that provides members discounted pricing on dental procedures at participating providers with no limit on usage. Insurance is traditionally a high monthly fee with an annual usage limit where at least part of the cost of many services is covered by the insurance company.

Dental Discount Plans

• Immediately available for use after membership activation
• Pricing transparency
• Pay for procedures only when needed
• No limits on usage
• Everyone is accepted regardless of age or medical history
• Can be used for orthodontics (i.e. braces) and dentures
• Only available at participating providers

Insurance

• Benefit wait period may apply
• High monthly cost regardless of usage
• Annual usage is capped
• Dependents’ age restrictions may apply
• Deductibles may need to be met
• Generally available at most dentists

It’s easy! Visit the new member sign-up page, enter your zip to verify plan availabilty, fill out the form, and start saving. You can also call us at (800) 807-0706. Note: Plan is not available in WA and VT.

Your membership will be active immediately after completing member sign-up!

Either follow the “Find a Dentist” link in the main menu bar or click here; then enter your zip code to get a list of available providers in your area.

If you visit a provider that is not listed in our network, you will not receive any discounts through Delta Dental Patient Direct.

Delta Dental Patient Direct offers discounts on most procedures. We pride ourselves in pricing tranparency. Review the fee schedule to find what you expect to pay during your visit. If you don’t see your procedure in the list, it may be eligible for a 20% discount. Check with your provider prior to the procedure. In order to access the fee schedule, you must visit your selected primary general dentist office.

Yes and No – You cannot use the membership to receive discounts on procedures paid through insurance. You may be able to use your membership in addition to insurance after your insurance maximum has been reached. This is up to your provider. Your provider must be in our network. Many providers will work with you to figure out how your insurance and Delta Dental Patient Direct can save your the most money.

Yes. As long as the provider is within our network, you can use your membership along with Medicare Part B. It may not work with Medicare Advantage with dental benefits. Check with your provider.

We offer monthly and annual memberships starting at just $8.75 per month (with a $20 enrollment fee). Feel free to cancel your membership at any time. Want to give it a try? We provide a 30 day refund policy, no questions asked.

We are completely paperless and only offer payment by credit or debit card.

Simple! Just sign in, and locate the link to download a new card.

Simple! Just sign in, and update whatever you need. Changes will be applied immediately.

Absolutely! Just sign in, visit the My Account page, and add. Changes will be applied immediately. Charges may apply.

Simple! Just sign in, visit My Plan page and update your information. Changes will be applied immediately.

Simple! Just sign in, visit My Plan page, click the cancel link, and fill out the form. Changes will be applied immediately.

Sign in, visit My Plan page, click the cancel link, and fill out the form. Then contact customer service at (888) 840-4077.

Yes! If you are an employer or an association that would like to offer Delta Dental Patient Direct to your employees or members, please reach out to our Sales team at [email protected]. We offer our plan in traditional benefit format, which can also be offered as a dual option alongside traditional insured benefits. Additionally, Patient Direct can be offered for groups to provide the plan to employees to sign up individually without any group administration. 

We are sorry to hear you did not have a great experience. We want to hear from you. Call us at (888) 840-4077 or email us at [email protected]. 

8:00 am – 3:00 pm MST, Monday – Friday